TERMS & CONDITIONS
Please read our terms and conditions before using our website or services.
Introduction
Welcome to our Terms and Conditions page. Please read these terms carefully before using our website or services.
Use of Website
By accessing this website, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, please do not use our website.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page.
Contact Us
If you have any questions about these Terms and Conditions, please contact us.
Privacy Policy
Last Updated: 01/07/2025
1. Introduction
Welcome to Lintas Freight & Logistics LLC.
We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the applicable laws of the United Arab Emirates, including Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL).
This Privacy Policy outlines how we collect, use, store, disclose, and protect your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, company name, and job title.
- Transactional Data: Details about shipments, freight services, invoices, and communications.
- Technical Data: IP address, browser type, operating system, device type, pages visited, and usage data collected via cookies and analytics tools.
- Consent Records: Preferences for marketing communications and opt-ins.
3. How We Use Your Information
Your data may be used for the following purposes:
- To provide our logistics, freight forwarding, and related services.
- To respond to inquiries and customer service requests.
- To process shipments, documentation, and invoicing.
- To improve our website and service offerings.
- To comply with UAE legal and regulatory obligations.
- For marketing and communication, with your consent.
4. Sharing of Information
We do not sell or trade your personal data. However, we may share it with:
- Authorized third-party logistics providers, customs agents, or subcontractors necessary to fulfill our service obligations.
- Governmental or regulatory bodies (e.g., Dubai Customs, UAE Federal Authorities) as required by law.
- IT service providers and cloud platforms that securely process our data.
- Legal or tax consultants for regulatory compliance.
All third-party service providers are bound by confidentiality and data protection obligations.
5. Data Security
We implement appropriate technical and organizational measures to secure your data, including:
- SSL encryption
- Secure servers and firewalls
- Access control policies
- Regular audits and vulnerability assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze traffic, remember preferences, and improve usability.
You may choose to disable cookies through your browser settings, although this may affect some website functionality.
7. Your Rights Under UAE Law
You have the right to:
- Access and review your personal data
- Request correction or deletion of inaccurate or outdated data
- Withdraw consent where processing is based on consent
- Object to certain data processing
- File a complaint with the UAE Data Office if you believe your rights are violated
To exercise your rights, contact us at custsvc@lintasfreight.com.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of these third parties. We encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time to comply with new laws or reflect changes in our practices. Any changes will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Lintas Freight & Logistics LLC
Dubai, United Arab Emirates
📧 Email: custsvc@lintasfreight.com
📞 Phone: +971 4 398 8425